Build a Remote Team
That Helps Your
Business Grow.
Webtap builds, manages and optimises high-performing remote teams — recruitment, training, KPI monitoring, coaching and rapid replacement support handled end-to-end.
Functions we build & manage
From discovery to a fully managed team.
A clear, five-step process built to remove the risk from building a remote team.
Discovery Call
We learn about your business, goals, challenges and your ideal team member.
Talent Search
We source, interview and vet the highest-quality professionals for the role.
Client Selection
You interview the shortlisted candidates and choose who joins your team.
Onboarding
We handle onboarding, training, SOP implementation and system setup.
Ongoing Management
We monitor performance, coach the team, optimise workflows and replace talent if needed.
Every role your remote team needs.
Six categories, dozens of specialists — recruited, trained, managed and optimised end-to-end.
Sales
Fill your pipeline with qualified conversations.
- SDRs — Outbound reps trained on your ICP and offer.
- Cold Callers — Trained dialers booking real opportunities daily.
- Appointment Setters — Warm-lead conversion to booked meetings.
- Lead Generation — Verified prospect lists matched to your ICP.
- LinkedIn Outreach — Personalised, at-scale LinkedIn campaigns.
- Email Outreach — Multi-inbox sequences with deliverability owned.
Customer Support
Delight customers on every channel, 24/7.
- Live Chat — Fast, on-brand chat responses across your stack.
- Customer Support — Trained agents on email, tickets and voice.
- Technical Support — Tier 1–2 specialists for product-led teams.
- Receptionists — Virtual reception, call routing and scheduling.
Marketing
Ship campaigns and content — every week.
- Social Media Managers — Strategy, posting, engagement and analytics.
- Video Editors — Short-form and long-form, ready to publish.
- Graphic Designers — Brand-consistent visuals across every channel.
- Copywriters — Websites, ads, emails and long-form content.
- SEO Specialists — On-page, technical and content SEO execution.
Operations
Run the business without the busywork.
- Executive Assistants — Inbox, calendar and priority management.
- Administrative Assistants — General admin, coordination and support.
- Project Coordinators — Task, timeline and stakeholder management.
- Data Entry — Accurate CRM, spreadsheet and system updates.
- Operations Managers — Own SOPs, KPIs and cross-team execution.
Finance
Financial ops handled with precision.
- Bookkeepers — Xero, QuickBooks, MYOB reconciliation and reports.
- Payroll — Compliant payroll runs and superannuation.
- Accountants — Month-end close, BAS and management accounts.
AI Automation
Human talent + AI, working together.
- AI Chatbots — 24/7 conversational agents for support and sales.
- Workflow Automation — Zapier, Make, n8n — no more manual handoffs.
- CRM Automation — Lead routing, enrichment and pipeline hygiene.
- AI SDR Systems — Automated outbound with human-in-the-loop QA.
- AI Assistants — Copilots for research, drafting and reporting.
A managed partner, not just an agency.
Six reasons growing companies pick Webtap to build and run their remote teams.
Elite Recruitment
Every candidate is thoroughly screened before reaching you.
Client Control
You choose the people joining your business.
Managed Teams
We continue managing performance after hiring.
AI Powered
Automation and human talent working together.
Fast Hiring
Receive qualified candidates quickly.
Replacement Support
If someone isn't the right fit, we'll replace them.
Every candidate is carefully vetted.
Fewer than 5% of applicants pass. Every professional you meet has already cleared eight assessments.
Traditional recruitment vs Webtap.
Most agencies stop when the contract is signed. We build the operation and stay accountable for the outcome.
- Finds employees
- Recruitment ends after hiring
- No ongoing management
- No performance optimisation
- No AI or automation
- Recruits top-tier talent
- You choose the candidate
- Full onboarding & training
- Continuous management
- KPI monitoring
- AI workflow optimisation
- Ongoing support
We don't disappear after recruitment.
Every engagement includes active performance management so your team keeps delivering — month after month.
KPI Monitoring
Every role has a scorecard, reviewed weekly.
Weekly Check-ins
Recurring syncs with your success manager.
Quality Assurance
Sampled work reviewed against your standard.
Coaching
Continuous skill development for your team.
Workflow Optimisation
We refine SOPs and automations over time.
Team Performance Reviews
Monthly business reviews with real numbers.
Fast Replacements
Anyone underperforms? Replaced in days, not weeks.
Most agencies recruit and disappear. We stay.
At Webtap, every client receives ongoing performance management, regular reviews, workflow optimisation, coaching, and rapid replacement support to ensure their remote team continues delivering results — month after month, year after year.
We're not just another outsourcing agency. We're the long-term managed partner that keeps your operation performing.
Built for the industries we know best.
Ten verticals we've built repeatable playbooks for — with the SOPs, tools and talent to match.
SaaS
Outbound, support and ops for growing SaaS teams.
Professional Services
Client delivery, back-office and lead gen support.
Accounting
Bookkeeping, payroll and admin scale support.
Healthcare
Patient coordination, admin and support teams.
Construction
Project coordinators, estimators and admin ops.
Real Estate
ISAs, transaction coordinators and marketing.
Marketing Agencies
White-label support, account ops and automation.
Technology
SDRs, technical support and AI-enabled workflows.
E-commerce
CX, live chat, ops and merchandising support.
Startups
Full sales, support and ops teams-in-a-box.
Trusted by growing businesses.
Real outcomes from teams that have partnered with Webtap.
Webtap didn't just hire us an SDR — they built the entire outbound function. Our pipeline tripled inside 90 days and it hasn't slowed since.
The ongoing management is the difference. Weekly KPI reviews, coaching, replacements when needed — it feels like an in-house team, not an outsourcer.
AI automation plus their team removed 30 hours of admin a week from my calendar. That alone paid for the entire engagement in month one.
Build a remote team
that helps your business grow.
Tell us about your business and the team you want to build. We'll come back within 24 hours with a proposed structure and a written plan.
Available for retainers, project builds and long-term partnerships.